Privacy Policy (The Growth Group)
Last updated: 4 March 2026
1) Who we are
This Privacy Policy explains how The Growth Group (“we”, “us”, “our”) collects and uses personal data when you use our website and services.
Contact details
The Growth Group
VICARAGE HOUSE, 58-60 KENSINGTON CHURCH STREET, LONDON, W8 4DB, United Kingdom
Email: support@thegrowthgroup.online
2) What data we collect
We may collect and process the following types of personal data:
Contact details: name, email address, phone number, company name, job title
Enquiry and communications: information you send via forms, email, chat, or calls
Client/service data: information needed to deliver services (e.g., project requirements, invoices, contract details)
Website usage data: IP address, device identifiers, browser type, pages visited, referral source, and similar analytics data
Marketing preferences: your consent status and communication preferences
We do not intend to collect special category data (e.g., health, biometric, religious beliefs). Please do not submit it unless we specifically request it.
3) How we collect your data
We collect data when you:
fill in forms, subscribe, request information, or contact us
engage our services or become a client
use the website (via cookies and similar technologies)
interact with our emails/marketing (e.g., opens/clicks where enabled)
4) Why we use your data (lawful bases)
Under UK data protection law (UK GDPR and the Data Protection Act 2018), we rely on one or more lawful bases:
Contract: to provide services you request, manage accounts, billing, and deliver work
Legitimate interests: to respond to enquiries, improve our site/services, prevent fraud, and run our business
Consent: for marketing communications and certain cookies (where required)
Legal obligation: accounting, tax, and compliance requirements
5) How we use your data
We use personal data to:
respond to enquiries and provide customer support
provide and manage services and deliverables
process payments and issue invoices (if applicable)
improve our website, services, and user experience
send service updates and important notices
send marketing communications (where permitted and/or with consent)
6) Cookies and analytics
We use cookies and similar technologies to operate the site and understand usage.
Where required, we will ask for your consent before placing non-essential cookies (e.g., analytics/marketing). You can control cookies through your browser settings and any cookie banner/preferences tool we provide.
7) Who we share your data with
We may share your data with:
Service providers who support our operations (e.g., hosting, analytics, email tools, CRM, payment providers)
Professional advisers (lawyers, accountants, insurers)
Authorities if required to comply with law or protect rights/safety
We only share what is necessary, and we require appropriate confidentiality and security measures.
8) International transfers
Some service providers may process data outside the UK. If we transfer personal data internationally, we will use appropriate safeguards (such as UK-approved contractual protections) where required.
9) How long we keep your data
We keep personal data only as long as necessary for the purposes described above, including legal, accounting, or reporting requirements. Retention periods depend on the type of data and why we hold it.
10) Security
We take reasonable technical and organisational measures to protect your personal data. However, no online service is 100% secure.
11) Your rights
You may have the right to:
access your personal data
correct inaccurate data
request deletion (in certain circumstances)
restrict or object to processing (in certain circumstances)
data portability (in certain circumstances)
withdraw consent (where processing is based on consent)
To exercise your rights, contact: support@thegrowthgroup.online
12) Marketing preferences
You can opt out of marketing at any time by using the unsubscribe link in emails or by contacting us.
13) Children’s privacy
Our website and services are not intended for children under 13, and we do not knowingly collect their personal data.
14) Complaints
If you have concerns, please contact us first and we’ll try to resolve it. You also have the right to complain to the UK regulator:
Information Commissioner’s Office (ICO)
15) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date.